Project Days Inn Downtown

I believe it’s important to let your followers know that they have a voice and your business listens.  To improve ranking and the online reputation of the Days Inn Downtown hotel, I monitored social media and replied to online reviews and messages  on the review sites, such as Expedia. By using the principle of monitor & respond, I reached 100% response rate to both positive and negative reviews.

 

 

 

 

 

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